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Ask AI write actions — and how to control them

Written by Sameer B.

Ask AI can now do more than answer questions — it can act on your RemotePass data directly from the conversation. This article covers what it can do, the safety model behind it, and how to control exactly what it's allowed to do without you.

What are write actions?

A write action is anything Ask AI does that changes data in RemotePass, rather than just reading it — amending a contract, approving a payment, updating an approval flow. There are 13 write actions available today, covering contracts, approval flows, payments and review items, and your AI Agent instructions.

The safety model: it asks first, unless you say otherwise

By default, Ask AI asks for your confirmation before it changes anything. Nothing happens silently the first time. For each of the 13 actions, you decide how Ask AI should handle it going forward, with three levels:

  • Ask every time — Ask AI proposes the change and waits for you to confirm it, every time. This is the default for every action.

  • Always allowed — Ask AI goes ahead on that action without asking, whenever it comes up in a conversation.

  • Never allowed — Ask AI will not perform that action at all, even if you ask it to.

These settings are yours alone. They're personal to your account — changing your permissions doesn't change what Ask AI does for anyone else at your company, and their settings don't affect yours.

Where to find and change these settings

From the Agents section, open Ask AI. Under Write tools, you'll see all 13 actions listed with their current permission level. Click Ask every time, Always allowed, or Never allowed next to any action to change it — the change applies immediately.

The 13 write actions

Contracts

  • Create a contract — set up a new contract (fixed, PAYG, milestone, or EOR employment)

  • Update a contract — change fields on a contract that hasn't been signed yet

  • Amend a signed contract — make a change to an active, already-signed contract

  • Archive a contract — archive or unarchive a contract

Approval flows

  • Create an approval flow — set up a new approval flow with named approvers and steps

  • Update an approval flow — rename a flow, add or remove approvers, or change its settings

  • Delete an approval flow — remove an approval flow entirely

Payments and review items

  • Approve or decline payments — decide on a pending payment

  • Approve or decline items pending review — decide on a pending time-off request, expense claim, or invoice

AI agent instructions

  • Add an AI agent instruction — add a new plain-language rule to your Time Off, Expenses, or Payroll Agent

  • Update an AI agent instruction — edit an existing instruction on one of your agents

  • Delete an AI agent instruction — remove an instruction from one of your agents

  • Switch an AI agent off — pause an agent so it stops handling requests automatically; matching requests come to you instead, as they did before the agent was on

A sensible starting point

Most teams leave the higher-stakes, harder-to-reverse actions — creating or amending a contract, deleting an approval flow — on Ask every time or Never allowed, and reserve Always allowed for lower-stakes, repetitive ones once they've seen Ask AI get it right consistently. There's no company-wide default to configure; each person sets their own.

FAQ

Does this apply to everyone at my company, or just me?
Just you. These are personal settings tied to your account.

Can Ask AI take an action I've set to "Ask every time" without me noticing?
No — Ask AI will always surface the proposed change and wait for your confirmation before it happens.

What if I set an action to "Never allowed" and then ask Ask AI to do it anyway?
Ask AI will tell you it can't perform that action and explain that it's been set to Never allowed, rather than doing it.

Does write access change what data Ask AI can see?
No. Read access and write access follow the same role-based permissions you already have in RemotePass — Ask AI can only act on what your account is permitted to act on.

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