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All CollectionsBenefitsRemotePass Health Q&A
How does payment work if I need to see a doctor?
How does payment work if I need to see a doctor?
Souha E. avatar
Written by Souha E.
Updated over 2 years ago

You have two options for payment, based on your preference and situation:

Option 1: Direct billing

We provide direct billing for in-patient and day-patient treatment (admitted to the hospital). This means we handle all payments directly with the hospital, so you don’t have to pay out of pocket. Direct billing is available for both emergency admissions and when you have an upcoming planned procedure. To arrange direct billing, call or email the claims department at +1 855 276 8864 or [email protected]

Option 2: Pay out of pocket and submit a claim

You can pay out of pocket for your visit and then submit a claim for reimbursement online.

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