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RemotePass instructions vs. custom instructions on the Payroll Agent

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Written by Adrian Quinn

When you turn on the Payroll Agent, it doesn't start from a blank page. RemotePass loads a set of built-in checks for you, and you can add your own on top. This article explains the difference between the two, and how to adjust each.

RemotePass instructions

These are 22 built-in checks that come switched on the moment you activate the Payroll Agent, covering the most common things worth flagging in a payroll run:

High severity

  • Standalone non-salary payment (bonus, commission, addition, deduction, adjustment, or allowance) is due

  • Payment's base amount exceeds the contracted salary by more than 15%

  • Payment is more than 1% above the last paid amount

  • Salary payment carries payroll adjustments (additions or deductions)

  • Pay-as-you-go payment deviates more than 50% from the contractor's six-month baseline

  • Pay-as-you-go payment is above 1.5x the contract rate

Medium severity

  • Commission or bonus is the first of its kind, or more than 50% above the highest previous one

  • Payment total includes a pending, unapproved adjustment

  • Payment is a statistical outlier versus its history

  • EOR payment includes a one-time charge with no precedent in the payment history (annual insurance, a 13th salary, an onboarding fee)

  • Milestone amount deviates by more than 20% from the average of the contract's earlier milestones

  • Milestone has no precedent in the contract and its description is vague

  • Pay-as-you-go payment deviates more than 20% from the contractor's six-month baseline

  • Submitted work is more than 50% above the contractor's own average

  • Active contract with earlier payments has a zero payment and no submitted work

Low severity

  • Salary payment differs from the contracted salary by more than 22%

  • Payment's gross amount falls more than 5% below the contracted salary

  • Contract with earlier payments has no payment for the previous month

  • Payment covers only part of the pay period (onboarding, termination, or a mid-cycle join)

  • Milestone description is generic or copy-pasted, naming no specific deliverable

  • Pay-as-you-go payment deviates more than 10% from the contractor's six-month baseline

  • Submitted work description is generic or copy-pasted, naming no specific deliverable

Each one can be turned off with its toggle, or opened with Edit to change its severity or its threshold (like the 15% or 1.5x figures above). Turning one off just removes that flag going forward, it doesn't touch decisions already made.

Custom instructions

These are the instructions you write yourself, in plain language, from the agent's setup screen ("Flag any payment over $10,000 to a new contractor," "Flag any payroll run with more than 3 adjustments"). Unlike the RemotePass instructions, nothing is pre-filled here. Because the Payroll Agent never auto-approves or auto-declines a payment, every custom instruction works the same way as the built-in checks: it flags, at a severity you choose, rather than deciding anything on its own. You can build conditions around country, contract type, amount, payment type, and more.

Custom instructions run alongside the RemotePass ones, not instead of them. Both are checked against every payment, and a payment can pick up flags from either.

Where you see this

On the agent's instructions screen, use the All / RemotePass / Custom tabs to filter the list: RemotePass shows only the built-in checks, Custom shows only the ones you've added, and All shows everything together.

The takeaway

RemotePass instructions are your starting safety net, on by default and yours to tune or switch off. Custom instructions are how you encode the judgment calls specific to your company. Together, they're what the agent checks every payment against, surfacing anomalies for you to review before a cycle closes. The final call always stays with you.

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