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Is 3D Secure enabled for Spend Cards?

Understand how 3D Secure transactions works

M
Written by Murari Kumar
Updated over 2 months ago

Yes. 3D Secure (3DS) is enabled for Remotepass Spend Cards and adds an extra layer of protection against unauthorized purchases.

How 3D Secure works

  • During checkout, the cardholder is prompted to complete 3DS authentication.

  • A one-time password (OTP) is sent to the cardholder’s email address.

  • The transaction only completes after the OTP is successfully verified.

OTP details

  • The OTP is sent to the email associated with the cardholder’s Remotepass account, make sure it’s accessible during the transaction.

  • Each OTP is valid for 3 minutes.

  • If the OTP expires or is entered incorrectly, the transaction is declined. You can retry the transaction to receive a new OTP.

What admins should know

  • 3D Secure is enforced at the network level and cannot be disabled.

  • It applies to purchase transactions regardless of card limits.

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