SpendCards
Learn about how to manage corporate expense card
What are RemotePass Spend Cards?Understand how Spend Cards work and how to use them
Which countries and industries are eligible for Spend Cards?Understand which companies, across different countries and industries, are eligible for spend cards.
How do I get started with Spend Cards?Understand how companies can get access to spend cards feature
How do I add funds to my account?Understand how company's admin can transfer funds to the assigned Account
How long does it take for account top-ups to reflect?Understand how long it takes for the transferred amount to reflect in the assigned account.
How do I create and assign a Spend Card to a worker?Understand how a spend card can be created and assigned to a worker for office expenses.
What’s the difference between a one-time card and a monthly recurring card?Understand the different types of RemotePass spend cards and its features and capabilities.
How do I edit or manage a Spend Card?Understand how limits for the spend cards can be changed
What do the different Spend Card statuses mean?Understand what the different card statuses on the platform mean.
Do Spend Cards use a shared account balance or separate balances per card?Understand how card transactions are funded
What’s the difference between online and POS spending limits?Understand about Online and POS(Point of Sale) transactions
Where can I view all Spend Card transactions?Learn where admins(users with appropriate permission) can view all card transactions.
What transaction details are visible to admins vs. workers?Understand what transaction details will be visible to workers and admins
How to configure receipt and memo submission policies for Spend Cards?Understand the submission policies and how admins can manage it
What do workers see and manage in their Spend Cards dashboard?Understand what spend card details a worker can view and manage.
What should I do if I suspect fraudulent activity on a Spend Card?Understand the process to follow if spend card details are exposed or if a transaction is suspected to be unauthorized.
Why was my Spend Card transaction declined?Understand about the common reason why spend card transactions can be declined
Do Spend Cards support Apple Pay and Google Pay?Understand about the acceptance of Spend Cards on Apple Pay and Google Pay
Where is the company balance held?Understand where company funds are held and how they are safeguarded
Is 3D Secure enabled for Spend Cards?Understand how 3D Secure transactions works
Can I issue multiple Spend Cards to the same worker?