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Remotepass Card verification process

Learn how to verify your address and unlock full access to your Remotepass Card.

Sameer B. avatar
Written by Sameer B.
Updated today

🔎 Why Verification Is Required
Before you can use your Remotepass Card, you’ll need to verify your address by submitting a valid Proof of Address (POA) document. This is a mandatory compliance step set by our card issuer to ensure security and regulatory compliance.

📄 Accepted Proof of Address Documents
You can upload any one of the following documents:

  • Utility bill (electricity, water, internet, etc.)

  • Bank statement

  • Credit card statement

💡Tip: Make sure the document clearly displays your name and address.

✅ Document Requirements
To be accepted, your Proof of Address must:

Requirement

Description

Date

Issued within the last 3 months

Visibility

Fully visible, uncropped, and in full width

Officiality

Shows the issuer’s company logo or name

Identification

Includes your full name and address

Privacy

You may hide sensitive details (like account balances)

🧭 What Happens After Submission

  1. Review: Our team reviews your submitted document, usually within 48 hours.

  2. Verification: If your document meets requirements, your account is verified.

  3. Notification: You’ll receive an email confirmation once verified.

  4. Access:

    • Immediate access to your Virtual Card

    • Option to order a Physical Card directly from your RemotePass Platform

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